Does this
sound familiar?
Ring. Ring. (After
pressing options 1, 2, 1, 3 and 4.)
Your phone call may be recorded and played back at our
Christmas party, to show what idiots some of our customers are.
Hello,
is that HSBC?
Yes. My name is Christine, How can I help you?
I’d
like to open an ISA please.
Name?
Iva
Halfabrain.
Date of birth?
1st
Feb 1948
Mother’s maiden name?
Simpson-Smythe
Mother’s first pet dog’s name?
FiFi.
The number of
your bank account, omitting 1s,6s and 9’s.
What?
The third letter of the name of the company to which
you made a payment from your account on 15th Feb 2011?.
Oh
forget it! I’ll put it on the dogs.
And the
reason for this interrogation? To avoid
money laundering. What a pity
that HSBC didn’t exercise the same care when Pedro rang up from San Fernando wanting to place billions of dollars
of drug proceeds.
The moral of
the story is “ If you’re going to cheat, cheat big!.”